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Frequently asked questions
If you would like to know an estimated restock date for a product, please click on the chat or fill out our Contact Us form and we will get back to you as soon as possible.
We would love to connect you with our Nutritionist! All you must do is click on the chat-box and ask whatever question that you need.
If you'd like to cancel or modify your order, please live chat with our Customer Service team within 30 minutes of placing your order and we will do our best to accommodate your request.
We love feedback! You can leave a review by scrolling down on the product page of any item you want to review. You should see the current rating of the product and “Write a Review” button.
For orders within Beirut & Greater Beirut:
Free shipping for orders above 30,000 LBP - Same day delivery for orders placed before 2pm - Next day delivery for orders placed after 2pm (Except Sundays & Holidays).
10,000 LBP will be charged for orders below 30,000 LBP.
15,000 LBP Fast Track Delivery - Same day delivery for orders placed before 4h30pm (Except Sundays & Holidays)
For orders Outside Greater Beirut:
Free shipping for orders above 30,000 LBP - Delivery within 24h (Except Sundays & Holidays).
10,000 LBP will be charged for orders below 30,000 LBP.
15,000 LBP Fast Track Delivery - Same day delivery for orders placed before 4h30pm (Except Sundays & Holidays).
*Allow an extra 48hrs. for delivery if you added fresh bread, baby foods or Fresh fruits/vegetables to your order.
For us to ensure a lower carbon footprint and less packaging waste. We won’t be able to deliver orders lower than 10 000 LBP. For questions regarding the delivery of your order, contact us by clicking on the chat-box or simply fill out our Contact Us form.
Free shipping for orders above 30,000 LBP - Same day delivery for orders placed before 2pm - Next day delivery for orders placed after 2pm (Except Sundays & Holidays).
10,000 LBP will be charged for orders below 30,000 LBP.
15,000 LBP Fast Track Delivery - Same day delivery for orders placed before 4h30pm (Except Sundays & Holidays)
For orders Outside Greater Beirut:
Free shipping for orders above 30,000 LBP - Delivery within 24h (Except Sundays & Holidays).
10,000 LBP will be charged for orders below 30,000 LBP.
15,000 LBP Fast Track Delivery - Same day delivery for orders placed before 4h30pm (Except Sundays & Holidays).
*Allow an extra 48hrs. for delivery if you added fresh bread, baby foods or Fresh fruits/vegetables to your order.
For us to ensure a lower carbon footprint and less packaging waste. We won’t be able to deliver orders lower than 10 000 LBP. For questions regarding the delivery of your order, contact us by clicking on the chat-box or simply fill out our Contact Us form.
Your satisfaction is our top priority! If you are unhappy with a specific item that wasn’t damaged or defective, please notify us via chat or email within 5 days of receiving your order.
Please note that certain merchandise is not eligible for return including:
Perishable items
Gift cards and gift memberships
Final sale items
For questions regarding the eligibility of your return, contact us by clicking on the chat-box or simply fill out our Contact Us form.
LivGood accepts Online Payments, Cash On delivery or Credit Cards Payments.
You can apply your promo code on the checkout page. Make sure to fill in your promo code before clicking proceed.
Samar Antoun Is A Licensed Nutritionist With Master's Degree In Food Technology, Graduated From USJ. She Have Won The 1st Prize In The Social Media Contest "Noujoum Bila Houdoud" On "Al AAN TV" In Its 2nd Season In 2018 For Creating Recipes And Videos Related To Wellness. In Addition, She Is A Recipe Developer And Food Content Creator On Instagram Account @Chosenbyadietitian.
